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VACUUM WARRANTY POLICY
All warranties commence from the date of purchase by the end user. This warranty will not apply to any defect, which is due to misuse, accident, or non-compliance with the operator's instruction manual. This warranty is non-transferable and applies only to products sold in the United States and Canada.
LIMITED WARRANTY
Wap Technology vacuum cleaners (including Attix series vacuums) are warranted to be free of defects in workmanship and materials under normal use and proper operation for a period of two years from date of purchase. The warranty is expressly conditioned upon: 1. The use of the correct electrical supplies with regard to voltage. 2. Customer compliance with instructions in the operator's manual. The warranty will be void should: 1. Any devices or accessories other than those distributed or officially recommended by Wap be attached to or connected with the equipment in such a manner that the original factory construction is altered. 2. Any person or firm other than Wap or its authorized service agents tamper with the equipment in a manner other than approved by Wap. This warranty is given only to the original end-user. This warranty shall only apply to equipment sold within the United States and Canada.
Should you have a problem (not caused by misuse) with your vacuum during the warranty period, we will have the vacuum picked up from you via Fedex or UPS and shipped for repair (shipping costs to pickup and return vacuum covered by Industrial Vacuums).
Should there be a mechanical problem with the vacuum after the warranty period has expired, we will work with you to get the vacuum repaired as quickly as possible so the unit can be placed back in service. In some cases, we can ship a part to you for minor fixes. For other repairs, the vacuum head can be shipped to Industrial Vacuums for repair, and then it will be return to you generally within 10 days. In general, parts are available for vacuums made in the past 20 years, and in some cases even longer.
SATISFACTON GUARANTEE
If you are not fully satisfied with an item you purchase, you may return it within 7 days of receipt of package to Industrial Vacuums in its original box and original condition, free from defects. Please contact us prior to return at. Should there be any defects, this satisfaction return policy is considered void.
WARRANTY ON PARTS
Wap Technology vacuum parts and accessories are
warranted to be free of defects in workmanship and materials under
normal use and proper operation for a period of 90 days from date of
purchase. Parts or accessories that for a vacuum that is under its original
two-year warranty are warranted through the end of the 2 year original
warranty. The warranty is expressly conditioned upon: 1. The use of the
correct electrical supplies with regard to voltage. 2. Customer
compliance with instructions in the operator's manual. The warranty
will be void should: 1. Any devices or accessories other than those
distributed or officially recommended by Wap be attached to or
connected with the equipment in such a manner that the original factory
construction is altered. 2. Any person or firm other than Wap or its
authorized service agents tamper with the equipment in a manner other
than approved by Wap. This warranty is given only to the original
end-user. This warranty shall only apply to equipment sold within the
United States and Canada.
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